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For short-term rental hosts and property managers

The phone system built for short-term rentals

Give every listing its own local number. Answer calls, texts, email and website chat in one place, whether you host three homes or run a guest-services team.

Get started See pricing

Seats $11 a month · Numbers $3 a month · Calls and texts pay as you go

Who it's for

Built for how you host

Whether you look after three homes or three hundred, start on the path that fits.

Hosts I host a few listings Keep guest calls and texts in one app, without handing out your personal number. A local number for each listing Calls and texts on your computer or Android phone Voicemail when you can't pick up Pay for one seat and the numbers you need Explore for hosts Teams I run a team Give your guest-services team a proper contact center, built around short-term rentals. Route calls to people, groups or queues One inbox for texts, email and website chat A live wallboard and reports An AI voice agent that can answer calls Explore for teams
What's inside

Everything guest communication needs

Calls, texts, email and website chat, in one app your whole team can use.

A local number for every listing

Pick numbers in the areas you host, add toll-free lines, or bring the numbers you already use.

Calls that reach the right person

Ring one person, a group or a queue. Phone menus, voicemail and callbacks cover the rest.

One inbox for every channel

Texts, email and website chat land in one place your whole team can work from.

An AI assistant that knows your homes

It answers common guest questions from your own knowledge base and hands over to a person when needed.

Recordings and transcripts

Look back at what was said on a recorded call and settle a guest question in minutes.

Works where you work

Use it in the browser, the Windows app, the Chrome extension or the Android app.

See it work

The screens your team works from

Real STR Phone App screens, with sample guests. Click through them.

The AI assistant answers first. Your team takes over.

On website chat, the assistant answers common guest questions from your own knowledge base, day or night. When a guest needs a person, your team picks up in the same thread.

  • Answers from your knowledge base
  • AI replies clearly marked for your team
  • Internal notes guests never see
my.strphone.app · Conversations
The STR Phone App inbox showing a website chat: the AI assistant answers a guest's early check-in and parking questions, a team member adds an internal note, then confirms the early check-in
Sample conversation. Guest and property names are made up.
Get started

Up and running in three steps

  1. 1

    Create your account

    Sign up online and choose the seats you need. It takes a few minutes, and nobody has to call you back.

  2. 2

    Get your numbers

    Pick local or toll-free numbers, or bring the numbers your guests already call.

  3. 3

    Start answering

    Take calls and texts in your browser, the Windows app, the Chrome extension or on Android.

In use every day

Our own guest-services team answers in it

The team that supports our short-term rental clients takes its guest calls and texts in STR Phone App every day.

600+guest calls a month
14phone lines live
17people on the phones
Pricing

Simple, public pricing

Seats are shared, so you pay for the most people on the phone at once. Calls and texts come out of prepaid credit.

$11

per shared seat, per month

$3

per phone number, per month

$10

per website with live chat, per month

$5

per email inbox, per month

3.2¢

per minute of calling

2.1¢

per text message

Estimate your costSee full pricing
Talk to us

Talk to a person, or get started today

Chat with our team, call +1 (302) 877-1240 or email support@strphone.app.

Get started Call us

Three ways to reach us

Chat with usOpens the chat on this page +1 (302) 877-1240Call our team support@strphone.appEmail us